PTE Core Write Email Template
Build a clear email response for formal and informal prompts. Learn the structure, compare tone choices, then practice with AI writing feedback.
Quick answer
A reliable PTE Core Write Email template is: greeting, purpose sentence, three required points in short body sentences, polite closing, and sign-off. Change the tone for formal or informal recipients.
Reviewed by Justin, PTE Core coach at PTE Core Practice.
Email Structure
Address all required points first. A polished greeting does not help if one bullet point is missing.
Formal email template
Opening
Dear [Name], I hope this email finds you well. I am writing to [purpose from the prompt].
Body
Firstly, [required point 1 + detail]. Secondly, [required point 2 + detail]. Lastly, [required point 3 + detail].
Closing
Thank you for your time. I look forward to hearing from you. Sincerely, [Your Name]
Informal email template
Opening
Hi [Name], Hope you're doing well! I'm writing to [purpose in a friendly tone].
Body
First, [required point 1 + detail]. Also, [required point 2 + detail]. One more thing — [required point 3 + detail].
Closing
Let me know what you think. Thanks a lot! Best, [Your name]
Formal vs Informal Templates
Keep the same structure, but change the relationship and tone.
Formal email
Use Dear Sir or Madam, Dear Manager, or Dear Professor. Prefer I would like to request, I am writing to inform, and I would appreciate your assistance.
Informal email
Use Hi [Name] or Dear [Name]. Prefer I wanted to let you know, Could you help me, and Thanks a lot.
Complaint prompt
Explain the problem, when it happened, how it affected you, and what solution you want.
Request prompt
Explain what you need, give a short reason, and suggest a clear next step or deadline.
Sample Prompt and Answers
Use these examples to see how the template covers required points without sounding over-memorized.
Prompt
You and your friends had dinner at a restaurant yesterday. You think you left a bag at the restaurant. Write an email to the restaurant manager.
Sample answer
Dear Manager, I hope this email finds you well. I am writing to ask whether a bag I may have left at your restaurant last night has been found. I had dinner with three friends at around 9 p.m. and we were seated at a table near the window. After I returned home, I noticed that my large black leather shoulder bag was missing. It has a silver zipper and a small scratch on the front. Inside were my wallet, a notebook, my passport, and a signed contract. I would be very grateful if you could check with your staff and let me know whether it has been found. You can contact me at xxx@gmail.com. Best regards, Justin
Real formal prompt and reference answer from Write Email question bank #1.
Prompt
Write to a store about a product that was damaged when you opened it.
Sample answer
Dear Customer Service Team, I am writing to report a problem with a product I bought yesterday. When I opened the box, I noticed that the item was damaged and could not be used properly. I have kept the receipt and photos of the damage. Could you please arrange a replacement or refund? I would appreciate your help with this issue. Sincerely, Jordan
The answer states the issue, evidence, and requested solution clearly.
Prompt
It is your son Alex’s birthday next month. You are writing an email to invite all his classmates and friends in elementary school to come to the party. You are writing to their parents.
Sample answer
Dear Parents, I hope you’re doing well. My son, Alex, will be turning eight next month, and we’d be delighted if your child could join us to celebrate his birthday. The party will be held on Sunday, July 10th, from 2 p.m. to 5 p.m. at our home, 294 Oliver Street. We’ll serve pizza, snacks, fruit, juice, and a chocolate cake. Please let me know if your child has any allergies or special dietary needs. Activities will include fun games, music, and a creative craft session. Each guest will also receive a small gift bag to take home. Kindly RSVP by July 5th. Best, Justin
Real informal prompt and reference answer from Write Email question bank #9.
Word Count and Scoring
Content
Cover every required point from the prompt. Missing one point is more serious than a minor grammar issue.
Form
Aim for about 100-120 words and keep paragraphs short enough to read quickly.
Conventions
Use a suitable greeting, closing, capitalization, punctuation, and sign-off.
Language
Use simple, accurate grammar. Avoid risky complex sentences if they create errors.
Common Write Email Mistakes
- Missing one required bullet point because the opening is too long.
- Using informal phrases in a workplace, professor, or service complaint prompt.
- Writing too short, too long, or without a clear sign-off.
10-Minute Practice Routine
2 min
Underline the required points
Identify the purpose, recipient, tone, and three required ideas before writing.
5 min
Draft the email
Use the template and keep each body point to one clear sentence.
3 min
Check and score
Review word count, tone, spelling, and whether all required points are present.
Write Email templates for common prompt types
Use these adjustments when a prompt asks for a formal request, complaint, apology, or informal message.
PTE Core formal email template
Use Dear Sir or Madam, I am writing to request or inform, and I would appreciate your assistance. Keep contractions out of formal emails.
PTE Core informal email template
Use Hi or Dear plus a first name, explain the reason naturally, and close with Best or Thanks. Keep the structure, but soften the language.
PTE Core complaint email template
State the problem, give one detail or date, explain the impact, and ask for a refund, replacement, correction, or next step.
PTE Core request email template
Say what you need, why you need it, and what action you want from the reader. A clear request beats extra background.
Practice Write Email with scoring
Draft timed answers and get feedback on content, form, grammar, and spelling.
Compare all PTE Core templates
Review Write Email alongside Describe Image and Respond to Situation.
Check the Write Email format
Confirm timing, task requirements, and scoring focus before practice.
Write Email Template FAQ
Should I use a template for PTE Core Write Email?
Yes. A template helps you cover greeting, purpose, required points, closing, and sign-off within the time limit.
How many words should my email have?
A practical target is around 100-120 words. Stay concise while covering every required point.
Can I use the same template for formal and informal emails?
Use the same structure, but change greeting, vocabulary, and sign-off to match the relationship.
What is the biggest Write Email scoring risk?
Missing a required point. Content coverage matters before style or advanced vocabulary.
Where should I practice after learning the template?
Use the Write Email practice page to draft timed answers and review AI feedback on content, form, grammar, and spelling.